Phone: (786) 352-1413

Hand Book




Boom Services welcomes to our family! We hope this new beginning will be joyful and one to remember. With a total of 8 plus years of combined experience in the Hospitality industrial we know how stressful it can be to start a new position and are here to make the process as smooth as possible. The hope of our Founders is to be as transparent as possible with our employees not only in our policies as a company, but also in our teachings that will help you grow in any position you are placed. From everyone in our team we welcome you and hope you are with us for many more years to come.

Equal Employment Opportunity 

Boom Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. There is no room for discrimination against fellow employees or guest. We do not condone harassment on the bases of age, race, color, sex, national origin, religion, or sexual orientation. If you witness or experience directly any form of discrimination or harassment report the incident immediately to your Boom Services Supervisor or Account Manager. Any violation of these policies will be met with immediate consequences.

At Will

The state of Florida is a Work-At-Will state. This mean either the employer or employee may end an employment without advanced notice or reason. Boom Services has the hope if you are to leave it will be for bigger and better things for your career and future!


With many doors that will be open in your future with Boom Service, we want all our employees to know we simply want the best for them. If one of our clients is to offer you a position directly with them, we are more than happy to oblige with the condition you have been working with them through us for at least three months. 


Every employee is to receive a payroll calendar. Boom Services runs on a two-week payroll period with each week running from Monday-Sunday. Please take a picture of the calendar and keep this saved in your phone. Our Account Managers will be responsible for inputting your hours, but it is your responsibility to keep a personal log of the hours you have worked per pay period. Overtime is taken into consideration on a weekly period as mentioned above that runs from Monday-Sunday regardless of what the clients schedule may look like. Overtime is considered as any time worked over the normal 40-hours work week. For example, if one week you work 45 hours and the next week you work 35 hours you will see the total amount of hours as follows on your pay stub.

Regular Hour: 40 + 35 = 75      Overtime Hours: 5

If should also be understood the rate of pay is depending on the position and duties of the employee. Each position has a different rate of pay therefore employee understands is they are changed from one position to another their rate of pay is also going to change. Pay rate cannot be changed due to disciplinary action nor may money be deducted from pay unless both employer and employee have discussed this. Any change in pay would be discussed with the employee ahead of time before change is made.

Time Off

We understand unplanned circumstances may occur. If you are feeling sick the day before a schedule workday, please inform your Account Manager at least 12 hours before you schedule shift as accommodations need to be made. Other than emergency sick days any planned time off needs to be approved by the Account Manager at least two weeks in advanced to have proper approval from the client as to not interrupt their workflow.


Each property we are proud to serve have different uniform requirements. You must abide by the rules of the client following the color of the shirts and pants they request. If the property requires you wear a name tag this must always be worn. If for some reason the name tag is lost there is a small fee that would be paid by the employee. Damaged name tag will be replaces by us. 


If you are schedule to work more than a six hours shift, you are required to make a 30-minutes break. This break is nonnegotiable and must be taken whether you decide to it or simply sit in a employee break room.

Media and Images

Boom Services is a young vibrant company keeping up with today’s technology not only to improve our relationship with our employees but also with our current potential clients. As Social Media has a big impact please be aware for events and special occasions images will be taken. In the state of Florida, no images or recordings may be taken unless both parties agree to them. If for any reason you are not comfortable with images or recording of you to be taken please, inform your Account Manager as soon as you can.








Employer (“The Company”) may obtain information about you from a consumer reporting agency for employment purposes. Thus, you may be the subject of a “consumer report” and/or an “investigative consumer report” which may include information about your character, general reputation, personal characteristics, and/or mode of living, and which can involve personal interviews with sources such as your neighbors, friends, or associates. These reports may be obtained at any time after receipt of your authorization and, if you hired, throughout your employment. Credit history will only be requested where such information is substantially related to the duties and responsibilities of the position for which you are applying. You have the right, upon written request made within a reasonable time after receipt of this notice, to request disclosure of the nature and scope of any investigative consumer report. The scope of this notice and authorization is all-encompassing, however allowing Employer to obtain from any outside organization all manner of consumer reports and investigative consumer reports now and, if you are hired, throughout the course of your employment to the extent permitted by law.

As a result, you should carefully consider whether to exercise your right to request disclosure of the nature and scope of any investigative consumer report. 


I ACKNOWLEDGE RECEIPT OF THE notice regarding background investigation and A SUMMARY OF YOUR RIGHTS UNDER THE FAIR CREDIT REPORTING ACT and certify that I have read and understand both of those documents, I hereby authorize the obtaining of “consumer reports” and/or “investigative consumer reports” at any time after receipt of this authorization and if I am hires throughout my employment. To this end. I hereby authorize, without reservation, any law enforcement agency, administrator, state or federal agency, institution, school or university (public or private) information service bureau, employer, or insurance company to furnish any and all background information requested by Global HR Research, another outside organization acting on behalf of Employer and/or Employer itself. I agree that a facsimile (“fax”), electronic or photographic copy of this Authorization shall be as valid as the original.

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    I have received my copy of the Employee Handbook.

    The employee handbook describes important information about Boom Services and I understand that I should ask my Account Manager or Human Resources regarding any questions not answered in the handbook. I have entered my employment relationship with Boom Services voluntarily and acknowledge that there is no specified length of employment. Accordingly, either I or Boom Services can terminate the relationship at will, with or without cause, at any time, so long as there is not violation of applicable federal or state law.

    I understand that, except for employment at-will status, any and all policies and practices may be changed at any time by Boom Services, and the company reserves the right to change my hours, wage and working conditions at any time according to the law. All such changes will be communicated through official notices, and I understand that revised information may supersede, modify or eliminate existing policies.

    I understand and agree that nothing in the Employee Handbook creates or is intended to create, a promise or representation of continued employment and that employment at Boom Services is employment at-will, which may be terminated at the will of either Boom Services or myself. Furthermore, I acknowledge that this handbook is neither a contract of employment nor a legal document.

    I have received the handbook, and I understand that it is my responsibility to read and comply with the policies contained in this handbook and revisions made to it.

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      Miami, FL

      Phone: (786) 352-1413